Privacy Policy

Thanks for using TV Mount service! Our Privacy Policy details how we handle your information. By using Us, you agree to these practices.

Effective Date: April 18, 2026

Your privacy is important to us. This Privacy Policy explains how Flawless Home Services LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, flawlesshomeservice.com.

1. Information We Collect

We collect information to provide and improve our services to you.

  • Information You Provide Directly: When you use our quote quiz, contact us through a form, or otherwise interact with our website, you may provide personal information such as your name, phone number, email address, and details about the services you are interested in.

  • Information We Collect Automatically: When you visit our website, we may automatically collect certain non-personal information, including your IP address, browser type, device type, the pages you visit, the time and date of your visit, and referring website addresses. This helps us understand how our site is used and how to improve it.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To respond to your inquiries, provide you with a service quote, and schedule appointments.

  • To Improve Our Website: To analyze website traffic and user behavior so we can enhance the user experience and our service offerings.

  • For Communication: To send you updates, confirmations, or other information related to our services. We will only send you promotional communications with your consent.

  • For Advertising Measurement: To measure the effectiveness of our advertising and improve the relevance of ads shown to people interested in our services. This may include sharing hashed (cryptographically transformed) versions of your contact information with advertising platforms such as Google so they can confirm whether an ad led to a service booking. We do not share your contact information in its original readable form for advertising purposes. This use does not involve sharing your mobile number with third parties for SMS marketing — see Section 3 for our SMS-specific protections.

3. SMS/Text Messaging

When you submit a form on our website and provide your phone number with consent to receive SMS messages, you are opting in to receive text messages from Flawless Home Services LLC. These messages may include appointment confirmations, service updates, scheduling reminders, and responses to your inquiries.

  • Consent: By checking the SMS consent checkbox on our website forms and submitting your phone number, you expressly consent to receive SMS/text messages from Flawless Home Services LLC. Consent is not a condition of purchase.

  • Message Frequency: Message frequency may vary depending on the nature of your service request and ongoing communications.

  • Message and Data Rates: Message and data rates may apply. Please check with your mobile carrier for details about your messaging plan.

  • Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive text messages from us.

  • Help: For help or more information about our SMS program, reply HELP to any message you receive from us, or contact us at [email protected].

  • No Sharing of Mobile Information: We will not share your mobile phone number, SMS consent, or opt-in data with any third parties or affiliates for marketing or promotional purposes. Third parties including advertising partners will not receive your phone number for their own marketing, promotional outreach, or resale. The only exception is the limited use described in Section 5 ("Advertising Partners") where we share a one-way cryptographic hash of your phone number with Google solely to measure whether one of our ads led to a booking — the hash cannot be reversed to obtain your actual phone number, and Google is contractually prohibited from using it for any purpose other than measurement on our behalf.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. We share your information only in the limited circumstances described below:

  • Service Providers: We share information with trusted third-party service providers who help us operate our website and business — including hosting, analytics, email delivery, and customer communication tools. These providers are permitted to use your information only to provide services to us and are bound by confidentiality obligations.

  • Advertising Partners: We share hashed (cryptographically transformed) versions of your contact information — such as your email address and phone number — with advertising partners, including Google, solely for the purpose of measuring the effectiveness of our advertising campaigns. The hashing process converts your information into a one-way code that cannot be reversed back into readable form. Advertising partners are contractually prohibited from using this data for any purpose other than measurement on our behalf, and specifically may not use it for their own marketing, promotional outreach, resale, or any form of direct contact with you. We do not share your contact information in its original readable form for advertising purposes.

  • Legal Requirements: We may disclose information when required by law, such as in response to a subpoena, court order, or other lawful request from government authorities.

  • Business Transfers: If Flawless Home Services LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on our website.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not share your phone number, SMS consent, or any opt-in data with any third parties or affiliates for their own marketing use. The advertising measurement described above uses only a one-way cryptographic hash of the phone number for match confirmation; the actual phone number is never disclosed for marketing purposes.

You have the right to opt out of the sharing of your information with advertising partners at any time. See Section 7 ("Your Rights") for details.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights

Depending on your location, you have certain rights regarding your personal information:

  • Access, Correction, and Deletion: You may request a copy of the personal information we hold about you, request that we correct inaccurate information, or request that we delete your information. To exercise any of these rights, email us at [email protected] with your request and a way to verify your identity.

  • Opt-Out of Advertising Data Sharing: You may opt out of the sharing of your hashed contact information with advertising partners (described in Section 5) at any time. To opt out, email [email protected] with the subject "Opt Out of Ad Sharing" and include the email address and phone number you want excluded. We will process opt-out requests within 30 days.

  • SMS Opt-Out: To stop receiving SMS messages, reply STOP to any text message we send you, as described in Section 3.

  • California Residents: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, the right to opt out of the "sale" or "sharing" of personal information (including the advertising data sharing described in Section 5), and the right to non-discrimination for exercising these rights. To exercise any CCPA/CPRA right, email [email protected].

  • Response Time: We will respond to verified requests within 30 days (or 45 days for CCPA requests, as permitted by law).

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information as soon as possible.

10. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically to stay informed about our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]